Service

Any access or use of Royal Dress forms signifies your consent to the following policies, terms and conditions.

Prior to taking any legal action or raising any external dispute, please contact us at Royal Dress forms directly and notify us of the nature of your issue with the view of reaching a mutually agreeable solution.


Payment

How do I pay?

We would like to inform you that payments for our goods are now processed through PayPal – a secure and convenient payment system.

All transactions are carried out on PayPal's protected platform, ensuring the confidentiality of your payment details. Your financial and personal data are processed with high-level encryption and are not shared with our store.

If you have any questions, our managers will gladly assist you.

Shipping

 
Do you ship to my country?
We deliver to almost all countries worldwide via DHL Express courier service. Usually process and dispatch orders within 1-3 business days upon receipt. You will receive an email update as soon as we arrange the shipment of your order, which will also include a tracking link.
Please note that during promotional offers and seasonal sale, the dispatch process can experience slowdowns and take several days.

We have already delivered our dress forms to more than 80 countries

How long does shipping by DHL take?

    • Usually process and dispatch orders within 1-3 business days upon receipt

    • US / Canada: approx. 2-4 business days

    • Europe / UK: approx. 3-5 business days

    • Near East: approx. 5-10 business days

    • Australia, New Zealand, Oceania and SEA: approx. 5-15 business days

    • Rest of the world: approx. 10-20 business days

We'll do our best to meet these shipping estimates but cannot guarantee them.

Can I track my parcel?

Once we ship your order, you will receive a shipping confirmation including a link to track your shipment. If you don't receive any shipping confirmation, please, contact us at export_rdf@royaldressforms.com

For all orders shipped by DHL. Express: https://www.dhl.com/en/express/tracking.shtml

Custom taxes and import duties:

Any custom taxes or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

Please, note — we cannot undervalue orders, or mark them as a gift.


Your Satisfaction Matters to Us

Should you have any questions regarding product quality, exchanges, or returns, please don’t hesitate to contact us via email at export_sales@royaldressforms.com. Our team is committed to ensuring your complete satisfaction and will gladly assist you.

We appreciate your trust in us!


For any questions please contact us by using the form below, by phone or email: export_sales@royaldressforms.com
+77076588753 / WhatsApp
WE'LL RESPOND TO ANY REQUEST WITHIN ONE BUSINESS DAY.