Terms of service
Terms & Conditions Explained
Use of the website operated by RDF GROUP” LLC (hereinafter referred to as «RDF GROUP» )with home pages located at https://royaldressforms.com/, any related apps that RDF GROUP may provide, together with all products and services RDF GROUP may offer from time to time via RDF GROUP’s website and/or related apps, RDF GROUP’s related social media sites and pages (for example, on Instagram, Twitter, and Facebook), or otherwise through your interactions with RDF GROUP (the website, apps, products, services, and social media pages, collectively, the “Services”) are subject to the terms and conditions stated herein (“Terms and Conditions”).
Your use of the Services through Apple iOS mobile application software is subject to the additional terms set forth in Annex A, which are incorporated herein.
By your use of the Services you agree to these Terms and Conditions, and you certify that you are 18 years old or older and are able and competent to give RDF GROUP rights as detailed in these Terms and Conditions and to comply with these Terms and Conditions. The Services are not intended for individuals under the age of 18.
RDF GROUP reserves the right to refuse service and/or prohibit or terminate access to the Services, in whole or in part, for any or no reason, at any time in its sole discretion, with or without notice to you. Further, your breach of these Terms and Conditions may jeopardize your continued use of the Services and may result in the cancellation of your orders, among other consequences.
THE USE OF ANY ROBOT, SPIDER, OR OTHER AUTOMATIC DEVICE OR SOFTWARE IN CONNECTION WITH THE SERVICES IS STRICTLY PROHIBITED. IN THE EVENT WE REASONABLY DETERMINE THAT ANY ORDER OR ATTEMPTED ORDER WAS MADE BY OR THROUGH USE OF ANY ROBOT OR OTHER AUTOMATIC DEVICE OR SOFTWARE, WE HAVE THE RIGHT, IN OUR SOLE AND ABSOLUTE DISCRETION, TO DENY OR CANCEL ANY SUCH ORDER, TO REFUSE TO ACCEPT ANY RETURNS OR OFFER REFUNDS, AND/OR TO CHARGE RESTOCKING FEES.
Modifications to These Terms and Conditions
RDF GROUP reserves the right, at any time and without notice, to add to, change, update, or modify these Terms and Conditions simply by posting such addition, change, update, or modification on the Services. Any such change, update, or modification will be effective immediately upon posting on the Services. We suggest that you check these Terms and Conditions periodically for changes.
Your Privacy
To understand how we collect, use and safeguard the information you may provide to us via the Services, including personal information, please review RDF GROUP’s Privacy Statement.
Your Account
If you create an account on the Services, you are responsible for maintaining the confidentiality of your account information and password, and for protecting and restricting access to such information. You understand and agree that you are responsible for all activities that occur using your account or password, whether or not you authorized such activity. RDF GROUP reserves the right, in its sole discretion and without notice to you, to terminate your account and/or to restrict access to all or part of the Services for any reason, including, without limitation, for extended periods of inactivity.
Product Descriptions
RDF GROUP endeavors to be accurate when describing and displaying products on the Services. However, items may occasionally be mispriced, described inaccurately, or unavailable (for example, due to delays with respect to updating the Services or our advertising on other websites). Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only, and fit and sizing may vary products, and even the same or similar products. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Services. As a result, RDF GROUP does not and cannot guarantee the accuracy, reliability, currency or completeness of the information on the Services, including prices, product images, descriptions, specifications, and indications of availability. RDF GROUP reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Pricing and Payment
The price for all goods will be as quoted on the Services. The prices displayed on the Services are quoted in Euro/Dollar. Prices and availability information are subject to change without notice. Prices include VAT.
Order Acceptance
All orders placed by you are subject to acceptance by RDF GROUP and all items are subject to availability.
Acknowledgement of your order means that RDF GROUP has received your order request; it does not mean that your order has been accepted or shipped, or that the price or availability of an item has been confirmed. RDF GROUP may in its discretion require additional verification or information before accepting any order.
RDF GROUP reserves the right, without prior notice and in its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include, but are not limited to: invalid, incomplete, improper, or missing payment or shipping information; limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; use of any robot, spider or other automatic device, software, process or application to place, or take preparatory steps to place, one or more orders; violation of these Terms and Conditions; or actual or suspected fraud or abuse.
RDF GROUP will verify the availability and price of an item before it is shipped. If an item's correct price is lower than the stated price, RDF GROUP will charge the lower amount and ship you the item. If an item's correct price is higher than the stated price, if the item is no longer available, or if RDF GROUP determines that there were inaccuracies in the product information, RDF GROUP may cancel your order and notify you of such cancellation via email.
Limited Release - Purchase Limitation
In an effort to allow fairness for all customers, limited and/or special releases products will be restricted to (1) unit per customer. Please note that multiple orders submitted under the same address will be canceled. Abusive behavior will not be tolerated. Should this pattern continue, your account may be subject to review, and possible banishment, by our Fraud Analysis team. Please feel free to reach out to our Customer Service team if you feel as though your order was cancelled in error.
Risk of Loss
All purchases through the Services are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon RDF GROUP’s delivery of such items to the shipping carrier. Except as expressly set forth in these Terms and Conditions, you are responsible for filing any claims with the applicable carrier for damaged and/or lost shipments.
Shipping and Returns
Shipping. Once the order is received, you can send the item back by following the instructions.
Please allow at least 1-3 business days for order processing and verification. To protect our customers, RDF GROUP is unable to change/intercept the shipping address of a package to alter its delivery, and RDF GROUP will only ship to the address provided at checkout.
International
RDF GROUP offers DHL Express shipping for international orders. Customers will be prompted to use our shipping partner, Global-E, upon checkout. By doing so, the customer will have the ability to pre-pay their duties, import fees, and related charges up-front.
Should you wish to return your International order, please note that RDF GROUP does not offer reimbursement of the prepaid customs/duties upon return, since it is remitted to the local customs agency directly. The customer will have to contact the agency for further assistance in receiving such reimbursement.
To begin the return process of your International order, you can send the item back by following the instructions .
RDF GROUP is not responsible and will not reimburse any duties or taxes resulting from your refusal of delivery or failure to pay additional duties upon arrival.
Lost or Stolen Package
As noted above, RDF GROUP is not responsible for any lost or stolen shipments. However, if your package does not arrive, please contact export@rdfgroup.ru to initiate a DHL Claim.
Return Policy
For your convenience, RDF GROUP offers our customers the option to return certain products within 14 days of purchase. IN ADDITION, IF WE REASONABLY DETERMINE THAT A PURCHASED PRODUCT THAT MIGHT OTHERWISE BE ELIGIBLE FOR RETURN WAS ORDERED THROUGH THE USE OF A ROBOT OR OTHER AUTOMATIC DEVICE OR SOFTWARE, WE RESERVE THE RIGHT, IN OUR SOLE AND ABSOLUTE DISCRETION, TO REFUSE ANY SUCH RETURN, TO REFUSE TO OFFER ANY REFUND, AND/OR TO CHARGE A RESTOCKING FEE.
For all returns, please contact export@rdfgroup.ru. Please enter the email used for your order and follow the instructions on our Return Portal to receive your electronic shipping label and tracking number. The packaging must be intact and the product must be unused with all tags attached. PLEASE NOTE THAT RETURNS WITHOUT PROPER DOCUMENTATION, PACKAGING, AND/OR MATERIALS CANNOT BE ACCOMMODATED. RDF GROUP reserves the right to charge a restocking fee for returns in violation of these Terms and Conditions, including items returned damaged or missing packaging or documentation, or for items that we reasonably determine were ordered through use of a robot or other automatic device or software.
Any RDF GROUP product that is delivered defective may be sent back to our store for a full refund or replacement if the product is available. For any factory flaws please contact the manufacturer directly to open a damaged product claim. RDF GROUP does not accept any worn or damaged products as returns. Original shipping cost will not be reimbursed.
The return of products of proper quality at the initiative of the Buyer and not associated with defects of the products is carried out at the expense of the Buyer.
Custom orders and special made items are not subject to return.
Warranty obligation
The Seller has the obligation to ensure that all the products provided by the contract are new, unused and according to the technical specifications of the price offer.
The warranty period for the goods is 2 years from the date of transfer of the goods to the Buyer.
If any manufacturing defects are found during the warranty period of the goods, the Buyer notifies the Seller within 10 days from the date of detection. In this case, incomplete or disassembled Goods are not accepted by the Seller.
Upon the occurrence of a guarantee event return of the defective goods to the Seller is to be performed at the expense of the Seller.
Replacement and delivery of a new product upon the occurrence of the guarantee is to be performed at the expense of the Seller within 30 calendar days from the date of receipt of defective goods by the Seller, subject to notification of defects in the Goods.
License for Personal Use
Subject to these Terms and Conditions, you are hereby granted a personal, non-exclusive, revocable, non-transferrable license to use the Services and view the content, functionality, software, information, data, products, and materials contained, described, referenced, or available on the Services (collectively, “Materials”) for your personal and non-commercial purposes. Neither title nor intellectual property rights are transferred to you, but remain with RDF GROUP, who, along with its licensors, is the exclusive owner of all rights, title and interest therein. Except as otherwise expressly provided, all rights are reserved to RDF GROUP.
In connection with this license, you may download Materials, provided that you do not modify or alter the Materials in any way, nor delete, obscure, or change any copyright, trademark, or other intellectual property notice therein.
You may include a link to the RDF GROUP website on one or more other websites operated by you, provided such websites link to the home page (https://RDF GROUP.com/) only and you are not linking from any site or service that violates any of the below “Restrictions on Use” or that is or contains Malicious Code (as defined below) and/or content that is disparaging, abusive, harassing, illegal, discriminatory, fraudulent, or violates the intellectual property, privacy, or other rights of RDF GROUP or any person or entity. Linking to other content within the Services is prohibited without RDF GROUP's prior express written consent. This limited license expressly prohibits the framing of RDF GROUP content in any way or any other activity that may confuse, misdirect, or misrepresent with respect to sponsorship or affiliation.
Restrictions on Use
You agree that you shall not:
(a) Copy, reproduce, modify, use, republish, upload, post, transmit, sell, resell, license, rent, lease, lend, otherwise distribute or commercially exploit in any way, decompile, reverse engineer, disassemble, otherwise attempt to derive source code from, or modify or create derivative works based on, the Services or any Materials obtained from or through the Services;
(b) “Frame” or use the Services or any Materials in any way that might confuse, misdirect, or misrepresent their source, or sponsorship or affiliation thereof or therewith;
(c) Use any robot, spider or other automatic device, manual process or application or data mining or extraction tool to access, monitor, copy or use the Services or any Materials, interfere with product inventory or availability, or place or take preparatory steps to place orders for products, goods, or services;
(d) Take any action that imposes an unreasonable or disproportionately large load on the Services;
(e) Take any action in connection with your use of Services or Materials which violates any applicable local, state, national or international law, rule, regulation or order of any court in conjunction with your use thereof; or
(f) otherwise use the Services for any unlawful or abusive purposes, including, but not limited to, the violation of any intellectual property rights (whether belonging to RDF GROUP or third parties) and the posting or distribution of any “harmful” or “malicious” code or programming devices (e.g., viruses, malware, ransomware, corrupted files, key locks, back doors, trap doors, timers or other disabling devices) or any other similar software or programs that may adversely affect the operation of the Services or any other software, hardware, network or other technology (collectively, “Malicious Code”).
FINALLY, DO NOT USE THE SERVICES WHILE OPERATING A MOTORIZED VEHICLE OR WALKING. SUCH USE MAY DISTRACT YOU, MAY CREATE A HAZARD FOR YOU OR OTHERS AND IS ILLEGAL IN MANY AREAS.
Proprietary Materials
All Services and Materials, any improvements or modifications to such Services and Materials, any derivative works based thereon, and the collection, arrangement and assembly of all such Services and Materials, are, except as otherwise expressly stated herein, owned exclusively by RDF GROUP or its licensors, and RDF GROUP (and, as applicable, its licensors) reserve all rights therein. The contents of the Services and Materials are protected by Russion Federation and worldwide copyright and intellectual property laws and treaty provisions. The trademarks, service marks, trade names, logos, and other identifiers used in or in connection with the Services and Materials are the proprietary service marks or trademarks of RDF GROUP, its licensors, or third parties, and are protected in Russion Federation and internationally. No copying, modification or use of any of these marks or identifiers may be made without the prior, written authorization of RDF GROUP or its licensors (as applicable). Except as expressly set forth above, nothing in this Agreement shall be deemed to grant to you or any other individual or entity any license or right in or to any copyright, trademark, trade secret or other proprietary right, whether owned by RDF GROUP, its licensors, or any other person.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold RDF GROUP, its partners, its licensors, and its and their affiliates, members, officers, directors, managers, partners, employees, consultants, temporary resources, agents, suppliers, providers, contractors, subcontractors, licensors, successors, transferees, and assignees harmless from and against any and all damages, liabilities, actions, causes of action, suits, claims, demands, losses, costs and expenses (including without limitation reasonable attorneys’ fees, disbursements and court costs, including any incurred in enforcement of this indemnification provision) arising from or in connection with (a) your use of the Services, or any Materials, content, information, or services contained, displayed, available or accessible on or from the Services; (b) your violation of these Terms and Conditions; (c) any Submission (as defined below) provided by you to RDF GROUP; or (d) your violation of any rights of any third party.
Arbitration; Class Action Waiver; Jury Trial Waiver; Enforcement of Terms and Conditions; Governing Law
You acknowledge and agree that the terms contained in this Terms and Conditions are reasonable and necessary, and that your actual or threatened breach of this Terms and Conditions would give rise to irreparable harm to RDF GROUP for which monetary damages would not constitute an adequate remedy and, in addition to any and all other rights that may be available in respect of such breach or threatened breach, will entitle RDF GROUP to immediate injunctive and other equitable relief without any requirement to post bond.
These Terms and Conditions are governed and interpreted pursuant to the laws Russian Federation, notwithstanding any principles of conflicts of law. RDF GROUP makes no representation that Materials provided through the Services are applicable or appropriate for use in all locations. If you use the Services from other locations you are responsible for compliance with applicable local laws. If you take legal action relating to these Terms and Conditions or your interactions with or relationship to RDF GROUP that is not subject to arbitration as provided below, you agree to file such action only in the state and federal courts located in Russian Federation and waive any objection you may have to the venue or forum.
Any controversy or claim between you and RDF GROUP arising out of or relating to these Terms and Conditions, or breach thereof, including disputes with respect to whether the subject matter of any controversy or claim is within the scope of the Terms and Conditions, will be resolved by binding in Moscow, Russian Federation in accordance with the laws of the Russian Federation.
Assignment
You may not assign or otherwise transfer these Terms and Conditions or any rights or obligations hereunder, in whole or in part, and any such assignment in violation of this Agreement shall be null and void. The failure of RDF GROUP to exercise or enforce any right or provision set forth herein shall not constitute a waiver of such right or provision. These Terms and Conditions set forth the entire understanding between you and RDF GROUP with respect to the subject matter hereof and supersede any prior or contemporaneous communications, representations, or agreements, whether oral or written, between you and RDF GROUP with respect to such subject matter.
Amendments and Modifications to the Services
RDF GROUP reserves the right to make changes to the information, data, and Materials provided on the Services at any time without notice. RDF GROUP also reserves the right to modify or discontinue the some or all of the Services, or any Materials contained or accessible thereon, at any time without prior notice. RDF GROUP shall in no way be held liable for any consequence which results from RDF GROUP’s decision to modify or discontinue providing the Services or any content or functionality thereof.
Miscellaneous
RDF GROUP expressly reserves the right to monitor any and all use of the Services. RDF GROUP also reserves the right to investigate and take legal action against any against any illegal and/or unauthorized use of the Services and/or Materials. RDF GROUP’s decision not to pursue legal action for any violation of this Agreement shall not be construed as a waiver of any provision of this Agreement or any of RDF GROUP’s legal rights.
These Terms and Conditions constitute the entire agreement between you and RDF GROUP with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, and representations, whether written, oral, or otherwise.
Contact Information
Russia 121351, Moscow, Kotsubinskogo street 4, bld. 3 INN: 7710965278; KPP: 771001001
Tel: +7 (495) 646-16-19 RU
+44 20 3318 6507 UK
+1 929 999 2052 US
+42 02 28 88 40 53 EU
E-mail: export@rdfgroup.ru
Annex A: Apple iOS Applications
The following additional terms apply to your use of the Services (as defined in the Terms and Conditions above) through Apple, Inc. (“Apple”) iOS mobile application software programs purchased or made available through the App Store (“App Services”), and are in addition to the Terms and Conditions above, which are incorporated herein by reference.
The Terms and Conditions are entered into and binding between you and RDF GROUP, and not Apple, and as between RDF GROUP and Apple, RDF GROUP is responsible for the App Services and their content, subject to the limitations and disclaimers contained in the Terms and Conditions. Apple has no obligation whatsoever to furnish any maintenance and support with respect to the App Services. Apple is not responsible for addressing any claims by you or any third party relating to the App Services, including but not limited to: (a) product liability claims; (b) any claim that the App Services fail to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. In the event of any third-party claim that the App Services or your possession and use of the of the App Services infringes that third party’s intellectual property rights, RDF GROUP, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
You are only permitted to use the App Services on any Apple-branded products that you own or control, and as permitted by the App Store Terms of Service, except that the App Services may be accessed, acquired, and used by other accounts associated with the purchaser via Apple’s Family Sharing functionality or volume purchasing.
RDF GROUP is providing the App Services AS-IS, and disclaims all warranties of any kind, express or implied, as fully set forth in the Terms and Conditions. To the extent any warranty is nevertheless adjudged to exist by a court of law or other legal authority with respect to the App Services, and is not effectively disclaimed by the Terms and Conditions, however, RDF GROUP, and not Apple, is responsible for any such warranty term with respect to the App Services. Apple’s sole warranty obligation in such circumstances is limited to refunding the App Store purchase price of the particular App Services upon receipt of notification from you that the App Services failed to conform to the applicable warranty, and to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the App Services, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty shall be RDF GROUP’s sole responsibility.
You must comply with any applicable terms of third-party agreements relating to your use of the App Services.
You acknowledge that Apple and its subsidiaries are third-party beneficiaries of the Terms and Conditions with respect to the App Services, and that, upon your acceptance of the Terms and Conditions, Apple will have a right (and will be deemed to have accepted the right) to enforce the Terms and Conditions against you with respect to the App Services as a third-party beneficiary thereof.