Die Lieferung kam innerhalb des angekündigten Zeitraums. Torso, rechter Arm und Milan-Ständer waren getrennt geschützt, die Rollen und die Rotationssperre lagen vollständig bei, und am Baumwollbezug waren keine Druckstellen zu sehen

Hello,
I set up the mannequin just this morning… It arrived a day early from DHL.
When I opened it and set it up to be honest, I was blown away with the quality … I already want another one 😝
Detention to detail was super cute, and I love the branded wrench and the branded wheels as well.
I have heard of Royal dress forms from social media as of course, many of the influencers use this dress form.
The biggest reason, though I didn’t want, it was a of course for the accuracy and “pin-ability”, but also, it’s human like squishiness, As I make a lot of dresses that are extremely fitted or corset based.
Were customer service representatives helpful in resolving your issue? How?:
Yes, very much so especially when I preferred to pay via bank transfer

Hello,

Thank you for reaching out.

I did not encounter any difficulties during the purchase process - it was very easy.

I was very pleased with how quickly the item shipped and arrived, especially with the international shipping.

The mannequin was well packed, although Customs did open the box and disrupts the contents, opening the packets and not putting things back as nicely as you had packed them, but nothing was damaged.

No concerns at this point. I found your products via google search. I had compared a variety of models and yours was I wanted aesthetically and functionally.

Sarah

Hi! I just received the mannequin. It's beautiful and arrived in perfect condition. Although the delivery was delayed, I understand that it's DHL's fault, not yours. However, I had to pay more than I expected in import duties because they didn't do their job properly.
Thank you, everything was great!

Für Hosen, Kleider und elastische Oberteile kann ich die Form genauer an die jeweiligen Maße anpassen. Die verlängerte Hüftpartie erleichtert die Kontrolle der Seitennaht, während der schwarze Bezug helle Probeteile gut sichtbar macht

A tailored blazer looked correct from the front, but the sleeve kept pulling toward the back once I added the shoulder pad. With the arm attached, I could reset the sleeve pitch, check the elbow line and steam the cap directly in place. The rotation lock kept everything steady while I worked

The torso has the right balance between softness and support: full-length pins go in easily, but the shape does not collapse while I drape or steam. The stand feels stable, the rotation lock holds firmly, and the removable right arm makes sleeve work much more precise without turning the set into something bulky

A fitted sleeve kept twisting even though the paper pattern looked correct. Once I pinned it on the arm, the pitch problem became obvious and I fixed it before cutting the final fabric. The apron was unexpectedly useful too, because the pins, chalk and small scissors stayed with me while I worked

The torso is soft enough for full-length pins but still keeps its shape when I drape heavier fabric. The right arm attaches securely, the shoulder line stays natural, and the stand does not wobble once the rotation is locked. It feels like a compact professional setup rather than a basic display form